Odient Portal — What's new

A public status page and Trust Center are now linked in the footer.

Public and customer-gated documentation is now available under Docs.

A course you have joined but not started yet — including one you just reset — now reads Ready to start with a Start button, instead of showing "In progress"/"Continue" at 0%.

OPRT-114 · Flux 119206

The sidebar now reads Sales Center for sales reps and Partner Center for partners on every page, instead of the generic "Sales Hub" that used to appear on the home page.

OPRT-113 · Flux 118880 / 118881 / 118882

On the training roadmap, the Continue, Review and Start/Enrol buttons now open the course player at the right lesson instead of looping back to the roadmap. The same fix applies to the Home "Continue where you left off" card and the manager readiness view.

OPRT-112 · Flux 118866 / 118869 / 118876 / 118878 / 118932

The Product updates page now shows only published release notes, matching the "What's new" panel and the public updates page. Previously it could also list notes that had not been published yet.

OPRT-111 · Flux 119729

The "Book a demo" page now accepts only real, currently-offered time slots. Previously a tampered or past date submitted directly could still create a booking; such requests are now refused before anything is scheduled.

OPRT-110 · DEF-SITE-016

The Product updates page and the "What's new" panels now show the most recent release at the top, in version order. Previously they could appear oldest-first or in a mixed order.

OPRT-109 · DEF-SHELL-010/011

Creating an account (and resetting a password) now requires a stronger password — at least 8 characters, including a number and a special character — with a clear message if it doesn't qualify. Previously any password was accepted.

OPRT-108 · DEF-SUP-004

Opening Settings as an administrator now shows the full standard configuration again — General Settings, Users & Companies, Technical and the rest. Previously only a single "Academy Settings" panel appeared and the standard sections were hidden. The Academy and Billing admin options now live as their own tiles inside Settings.

OPRT-107 · DEF-SETTINGS-001

The SLA overview item now appears under Support in the sidebar when you open the Support area, so you can reach the support dashboard by clicking instead of only by URL. Previously the Support sub-menu never expanded, unlike Instances and Billing.

OPRT-104 · DEF-CORE-020

The Support entry (with its SLA overview) and the Dashboard, Instances and Billing items are shown again for administrators, and the Support entry stays available to support staff who also work in the Sales Hub. Previously the Sales-Hub navigation hid these customer-area items from those roles.

OPRT-103 · DEF-CORE-019

Finishing a course now lets you take its certification. The certification step showed a blank page with no way to start the exam; it now presents the certification (or, for proctored belts, your scheduled-exam guidance) so you can complete the course.

OPRT-102 · DEF-ACAD-001

You now land on the same page whichever way you sign in. Previously the one-click demo sign-in could drop you on the generic dashboard while typing your credentials took you to the Sales Hub; both now use the same role-based destination.

OPRT-101 · DEF-ACAD-019

The exam focus-loss (integrity) endpoint now reports whether a flag was actually recorded instead of always reporting success — so an ineligible attempt is an honest no-op rather than a silent fake success.

OPRT-100 · DEF-EXAM-016

Attaching files to a support ticket is now clearer and smoother:

• Instant feedback. If a file is too big, over the 10-file limit, or an unsupported type, you are told right away — before you submit — and it is simply not added. Allowed: images, PDF, Office docs & spreadsheets, logs and archives.
• Drag-and-drop works across the whole form, including the reply box — files no longer open in a new browser tab by mistake.
• The New-ticket dialog stays tidy — Cancel and Submit stay in view even with a long description or several attachments.

OPRT-097–099 · DEF-SUP-009/010/011/014/015

Starting a training course now takes you straight into it. Previously, enrolling in a course could drop you back on the training roadmap instead of opening the first lesson — you are now taken directly to the lesson player.

OPRT-096 · DEF-CUST-003

The online store now tells you where you stand before you check out:

• A notice on the cart and checkout. The store shows a short, clear message at the top of the cart, address and payment pages so it is never a mystery whether continuing would take a real payment.
• You control it. An administrator can turn the notice on or off and edit its wording under Settings, so it always says exactly what your store needs it to.

OPRT-095 · DEF-SITE-001

A round of improvements across the Academy and Support:

• Certifications are fairer. Each exam now draws a larger, randomized set of questions, so passing no longer needs a perfect score — and a "Certified" badge only shows after you have actually sat the exam.
• Proctored exams run more smoothly. Scheduled sittings show up ahead of time, and blocked or self-serve attempts now give a clear, branded message instead of an error page.
• Support agents can act on tickets again, and a few Sales-Hub pages that wrongly refused non-sales roles now open correctly.
• Security: a pasted MCP key can never be stored or shown as a credential's name.

OPRT-085–093 · OPRT-094

Support now tracks service levels end to end. Your tickets show an SLA status (on track / at risk / breached), a new SLA overview gives a single view of what is breaching, and tickets auto-escalate when a first response or resolution runs late — so nothing quietly stalls.

Also new: a Scheduled Reports help article that walks through setting up, editing and troubleshooting scheduled reports (from the form or from chat).

OPRT-076 · OPRT-079

Sales-Hub resource pages now follow a clear, single-page lesson layout: a stated learning objective up top, then overview, content, key takeaways, a quick self-check, and next steps — so each resource reads like a proper lesson instead of a wall of text.

OPRT-069 · OPRT-070

A release stamp now appears on the footer, the login screen and inside the app: Odient Portal — Release 0.60.0 (date) · commit …. The version links to these notes, and the commit is written at deploy time so you can always confirm you are on the latest code — no more guessing after a deploy.

OPRT-067

Quiz scoring is now honest (scored against the full question set, not just what you answered), scores can no longer be faked, "Reset progress" fully resets a completed course, and the L&D pass-rate figures are trustworthy again.

OPRT-066

A batch of customer-reported support fixes, each reproduced with a failing test first:

• Ticket attachments download again (were 404ing), on an access-scoped route.
• Uploads now enforce a file-type allow-list and tell you when files are skipped (10 files / 10 MB each).
• New tickets show as Unassigned instead of being self-assigned to you.
• A category filter on the ticket list; timestamps in your local timezone.
• Drag-and-drop attachments, an attachment-only reply, and the Reply button now focuses the box.

RedmineFlux ztodi DEF-SUP-001…015 · commits a1cfdbd, 46f39aa

Odoo admins now see and use the whole Sales Center, and a pure Academy manager reaches the app with just the Academy section — while sales reps, customers and partners stay unchanged.

OPRT-062 · PR #61 · commit f624a7e

Every Sales Center screen now has a named URL (e.g. /odoo/odient-sales-content-resources) instead of an opaque action number.

OPRT-061 · PR #60 · commit 7d96a32

All 13 Sales Center entities now have a manual page — Resources, Categories, Tags, Quizzes, Courses, Certifications, Tracks, Exams, Test centers, Org units, Learner placements, Quick-Quiz results and Academy settings.

OPRT-061 · PR #56 · commit a87ab3e

The (i) button next to the gear now hovers an overview, clicks to a popover of that screen's basic operations, and links to the full manual in a new tab.

OPRT-055 · PR #55 · commit f129129

Markdown-authored manuals rendered inside the Odoo backend in an Odoo-docs-style layout (left nav, article, "On this page"), bundled with the module so they work offline.

OPRT-061 · PR #53 · commit c7fd3c3

The portal's modules were untangled into independent, co-installable pillars with a one-way dependency rule and a guard that keeps them from re-tangling.

OPRT-042

Org units and learner profiles replace the flat grid: a worst-first department overview, an exceptions-first team view, and a cert-gated Ready / Not-ready chip.

OPRT-039

A branded notification system with per-user preferences at /my/preferences and an anti-leak send path (one mail per recipient).

OPRT-038

A candidate-first modal scheduler, an N-room overlap guard, and per-candidate evidence (IP / device / right-wrong) for proctored sittings.

OPRT-037

An idempotent XP ledger with levels and a "Your XP" page — points for training milestones, reconciled into karma.

OPRT-036

An L&D-console Engagement section with per-resource manager stats and a readable, timestamped resource change log.

OPRT-033

Open any deck resource full-screen with keyboard controls — no separate slide tool.

OPRT-021

A program-owner cockpit at /my/lnd: program KPIs, per-course completion, proctored pass rate, an at-risk queue and a leaderboard.

OPRT-026

Practitioner and Expert belts certify only via a scheduled, proctor-released, time-bound single-attempt exam — a proctor console plus a candidate exam room.

OPRT-024

The Odient pitch deck in-hub, plus a discovery bank, email templates, a mutual action plan, a partner co-sell kit, a security-questionnaire bank and a reference architecture.

OPRT-019

The enablement guides reformatted onto the styled component library, plus competitor battle cards, an ROI/TCO one-pager and an illustrative case study.

OPRT-019

Customer training at /my/training with Admin and End-User tracks, certifications, and org-scoped team readiness for the customer admin — isolated from the internal sales hub.

OPRT-019

A belted training academy at /my/sales/academy: short modules and real certifications across three levels (Certified → Practitioner → Expert), with a shared product overview for Sales, Partners, Marketing and HR. Higher belts unlock as you certify, and managers get a team-readiness view.

A new role-gated Sales Center at /my/sales: battle cards, decks, one-pagers and demo scripts for the sales team — with a partner view that shows only partner-shared collateral. Search and filter by type and funnel stage.

Support was redesigned: a full-width ticket list with status filters, and a full-page ticket view with the whole conversation and a details sidebar — more room to read and act on serious cases.

• One-click demo logins on the sign-in page.
• This release-notes feed, with semantic versioning.

Support is now a single-page workspace: filter by status, search, and read/reply to a ticket without leaving the page.

Downloads now list every module release with a changelog. The sidebar gained sub-navigation for Instances and Billing.

• Every ticket has a number and an assigned agent.
• Priority dropdown and multi-file attachments (logs, screenshots).
• Raise a ticket in a modal.

The portal now has a persistent sidebar and a dashboard of your subscription, tickets, instances and system status.

Categories, stages, threaded conversations and resolutions for tickets; and one place to see your subscription, invoices, orders and licenses.

The customer area was redesigned with the Odient brand.

Plans on the storefront, subscription self-service, and invoice history.

Issue and rotate MCP credentials, accept terms, and download the module.

Public and customer-gated documentation, on Odoo 19 Community.